Pebble offers free Time 2 swaps over cracked screens

Core Devices, the startup led by Pebble founder Eric Migicovsky, says it will offer free replacements for Pebble Time 2 smartwatches with cracked screens after owners reported damage during normal use.

Posts on the Pebble subreddit describe screens cracking in everyday situations. One owner said a crack appeared after eight weeks of wear. Another said the screen cracked after putting a hand in a pocket. A third reported a cracked display despite using a screen protector.

In a blog post, Core Devices said it has received 51 reports of broken screens out of more than 19,000 Pebble Time 2s currently in use. The company said the watch cleared several durability checks before mass production, including drop testing, tumble testing, button press, strap stretch and bend, thermal cycling, and other tests.

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Anyone with a cracked screen is being asked to submit a bug report in the Pebble app and attach a video of the display to begin the replacement process. Core Devices said it plans to keep offering free replacements for as long as it can, though it expects to eventually move to “heavily discounted replacements.” The company is also considering sourcing extra Pebble Time 2 parts for owners who want to repair their watches themselves.

The screen issue is not the only problem under review. Core Devices said some Pebble Time 2 units also show high power consumption, as well as problems with the touch panel and buttons. According to the company, the touch issues may be resolved in a future software update, while customers dealing with poor battery life or faulty buttons are encouraged to request a replacement.

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The problems mark the first notable hardware setback since Core Devices revived the Pebble brand in 2025, while also working on other wearables including a round smartwatch and an AI-enabled ring.