• 2 min read
iOS 27 makes business calls much easier
iOS 27's Call Context automatically surfaces booking details and confirmation codes when you call a business.
Image: 9to5Mac
iOS 27 introduces Call Context, an Apple Intelligence feature that puts relevant information on-screen when you’re speaking with a business. It follows last year’s Call Screening and Hold Assist additions, giving the Phone app another practical upgrade.
According to Apple, Call Context can proactively surface information from across your apps—for example, a confirmation code from Mail when you call an airline.
During testing of the iOS 27 beta, the feature automatically displayed flight details when the writer called Southwest Airlines about a booking change. The iPhone also offered to read the confirmation number aloud during the call. A second Southwest flight appeared underneath, keeping additional relevant information one tap away if the first result wasn’t the right one.
Call Context will initially support English only. It also requires an iPhone, iPad, Mac, or Apple Watch that supports Apple Intelligence.
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Gadgets Editor
Eli is obsessed with the tangible future. He reviews phones, wearables, and everything with a battery. Known for his rigorous testing protocols and unabashed teardowns, Eli has broken more review units than he cares to admit, all in the name of discovering the truth about durability and repairability.
via 9to5Mac
