Google Maps can now handle parts of your bookings

Google Maps is moving beyond recommendations: its Ask Maps assistant can now handle parts of food ordering, event-ticket discovery, and hotel booking through new agentic features.

The update builds on Google Maps' Ask Maps trip-planning assistant, which Google introduced in March as a conversational way to search for places and plan journeys. The new system is designed to complete multi-step tasks rather than simply return links.

Food ordering and event tickets

For a food order, users can ask Maps to find an open restaurant along their route that serves a particular dish. The assistant can factor in saved places and dietary requirements, then add the requested dish to the restaurant’s cart.

That process still stops short of fully autonomous purchasing: users must choose from Maps' shortlist, review the cart, and complete the order themselves. The feature will initially use payment-processing partnerships with Square and Toast, with Uber Eats planned for a later stage.

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“It’ll find open restaurants along your route that serve what you’re craving and can even consider things like your saved places or specific dietary needs.”

For nearby events, Ask Maps can surface options such as comedy shows and concerts and provide links to tickets. Google’s announcement describes ticket discovery and links, not an end-to-end ticket purchase.

Hotel searches and personal data

The hotel feature can search using criteria including price range, location, amenities, or general preferences. Ask Maps will check availability and present a selection of matching hotels.

Google is also expanding Personal Intelligence, an optional feature that can connect Ask Maps to a user’s Gmail and Google Calendar. With access to messages and schedules, Maps could suggest where to eat before a flight or offer advice on reaching the airport on time. The feature is off by default.

When history settings are enabled, Ask Maps can retain conversations so users can return to earlier chats and continue where they left off. That makes the assistant more useful across planning sessions, but it also makes the scope of the data-sharing choice significant.

The agentic Maps features are debuting only in the United States. Personal Intelligence access is expanding to all markets that support Ask Maps, with Australia, Brazil, Canada, Indonesia, Japan, and Mexico added in this update.

Google did not provide a specific release date beyond the announcement, and it has not said when the food, event, and hotel features will reach countries outside the US. The practical advance is real but limited: Maps can narrow the search and prepare parts of a transaction, while users still retain the final checkout step.